Valiown
Help

Questions, answered.

The same FAQ shown inside the app, in one place — how Valiown works, what's free vs. Pro, and your data. If your question isn't here, there's a way to reach us at the bottom.

What Valiown does
Do I need a CV to get started?

No. If you have one, upload it — that's the richest starting point. If you don't have one to hand, you can talk it through with us instead: a short conversation about your work history, about ten minutes, and we'll build your profile from that.

What does Valiown actually work out about me?

We read your CV and have a short conversation to understand how you work — the kind of tasks that energise you, whether you prefer depth or variety, people or problems. You see what we've picked up and can correct it before we use it. Nothing is inferred behind your back.

How are jobs matched to me?

Every job is scored against your profile, not just your keywords. You see a fit score and a one-line reason on each result, and the list is ranked by fit — not by how recently a job was posted.

Can I get a CV tailored to a specific job?

Yes. Pick a job and we'll rewrite your CV for it — foregrounding the experience that matters for that role, using the posting's own language where it honestly fits. We never invent experience or add numbers you didn't give us.

What about cover letters?

Same — tailored to the specific job, from the same profile and the same real facts.

Can I use a job I found somewhere else?

Yes. Paste a link from LinkedIn, Indeed, a company careers page — anywhere — and we'll read the posting and tailor your CV to it. If we can't reach the page, you can paste the text instead.

PROCan it help me answer application questions?

Yes. Paste in a question an employer has asked — "why do you want this role", "describe a challenge you've handled" — and we'll answer it using your real experience and that job's description, ready to paste into their form.

This one is Pro only. Unlike CV rewrites and cover letters, there's no free preview of it.

PROCan I practise for the interview?

Yes — practice questions for the actual role, based on the real job posting rather than generic advice.

You get one practice session free to see how it works. After that it's a Pro feature. Practice tied to a specific application you've tracked needs Pro too.

What if I want a different kind of role?

Switch between Similar, Step up, and Something different at any time and we'll suggest a different shape of role each time — no need to redo anything.

PRODoes it keep track of what I've applied for?

Yes — every application you confirm is saved with the job details and the CV you sent, so weeks later you can see exactly what you applied for and what you said.

Application tracking is Pro only. It isn't included in the free preview or the trial.

What's included with Pro?

Downloading your tailored CVs and cover letters, answers to application questions, interview practice, and application tracking. Everything else — your profile, job matching, the reasoning behind each match, and a preview of a CV rewrite and cover letter — is free.

How it works
What can I do for free?

Enough to know whether Valiown is for you. You get your full profile, job matches with fit scores and the reasoning behind them, one CV rewrite, one cover letter, and a few searches.

The free CV rewrite and cover letter are one each, ever — not one a month. Downloading a finished document needs Pro, as do application answers, interview practice and application tracking.

Is there a free trial?

Yes — 14 days with full access, run through Google Play. You start it in the app and manage it in the Play Store, where you can cancel any time before it ends.

What does it cost?

Weekly, monthly, or annual. Prices are shown in the app before you commit — the annual plan works out cheapest per month.

How do I cancel?

Subscriptions are managed by Google Play, so you cancel there — Play Store, Subscriptions, pick Valiown, cancel. It takes two taps and you keep access until the period you've paid for ends.

Why does it take a moment to find matches?

Because we're reading each job against your actual profile rather than keyword-matching. The first search for a set of jobs takes longest; after that it's quicker.

What do you do with my CV?

We read it to build your profile and to tailor the documents you ask for. The AI processing is done by Anthropic's API under commercial terms that prohibit training models on your content. You can delete your account and everything in it at any time.

Do you use my age or education to decide what jobs I see?

No. What you studied is used to widen the roles we suggest — it's a skills signal, like your work history. What level you reached is not, and never is. Age and sex are never used in matching.

How do I delete my account?

Go to Settings, then Delete account. Your account is scheduled for deletion and permanently erased 30 days later — you'll see the exact date before you confirm.

If you change your mind, just sign in during those 30 days. You'll see a message about the scheduled deletion with a Keep my account button — tap that and nothing is deleted.

If I delete my account, does my subscription stop?

No — deleting your account doesn't cancel your Google Play subscription. Cancel that separately in the Play Store, or you'll keep being charged.

What happens to my data when I delete?

Your profile, CV files, job matches, generated documents and conversations are all permanently erased. Records connected to payments are kept for a legally-required period — we can't delete those, and no reputable service can.

Do you keep my data forever if I just stop using Valiown?

No. If you've been inactive for a long stretch we'll email you first, and if there's still no activity the account is eventually deleted. Signing in resets the clock.

Can I change my mind about what you know about me?

Some of it, any time. Your salary floor, work arrangement, deal-breakers and career direction are all adjustable from the filters in Job Search, and changing them re-runs your matches straight away.

The personality profile you confirmed during setup isn't editable yet — if it feels wrong, send us a message and we'll sort it.

Something's wrong / I need help

Send us a message from the app — pick a category and describe the issue. We'll come back to you by email within one working day. You can also use the box below if you're not signed in.

Still stuck?

Didn't find your answer above

Email us directly and describe what's happening — we read every message ourselves and aim to reply within 1 working day.