Privacy Policy

Who we are

Valiown is provided by Sayed Mohamed, trading as Valiown ("we", "us", "our"), based in the United Kingdom. This policy explains what personal data we collect through the Valiown app and website, why we collect it, the legal basis we rely on, how long we keep it, and the rights you have over it — in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What we collect, why, and our legal basis

How we use education and qualifications

This deserves its own section, because we've drawn a deliberate line.

The subject of a qualification is a skills signal, in the same category as your work history — a chemistry degree tells us something real about the roles that might suit you. The level you reached is a poor proxy for capability and a good proxy for age and background, so we removed it from every matching and ranking decision entirely.

Each qualification you add has its own toggle. Switch it off and it stops being used for matching. It stays on your record so you can switch it back on — it is not deleted unless you delete it.

How AI processing works

Valiown uses the Anthropic Claude API to power CV analysis, profile inference, job matching, and CV and cover letter generation. We use Anthropic's API under its Commercial Terms, under which Anthropic does not train its models on our customers' content. Anthropic's Data Processing Addendum is incorporated into those terms. Anthropic applies a limited retention period to API content (7 days at the time of writing), subject to Anthropic's applicable API terms and documentation from time to time.

Valiown profiles you — it infers a working-style profile and ranks jobs against it — but it does not make solely automated decisions with legal or similarly significant effects about you (within the meaning of Articles 22A to 22D of the UK GDPR, as amended by the Data (Use and Access) Act 2025). We surface options and explain our reasoning; you see your matches and every generated document, and you decide what to do. Because we profile you, you have the right to be told about it (this section and your in-app profile), to see and correct the profile we hold, and to object — all of which you can do in the app or by contacting us.

Who else processes your data

We do not sell your personal data. We do not share your CV, profile, or conversations with employers or recruiters — you choose which jobs to apply to, and you apply directly on the employer's own site.

Who is responsible for your data

When you use Valiown for your own job search, we — Sayed Mohamed, trading as Valiown — are the "data controller": we decide how and why your data is processed, and this policy governs it.

If a business (for example a recruiter or career coach) uses Valiown on behalf of its own candidates, that business is the data controller for its candidates' data, and Valiown acts as its "data processor" — handling the data only on that business's instructions under a separate written agreement. If your data reached us through such a business, their privacy notice governs how your data is used, and you should contact them to exercise your rights.

How long we keep your data

If your account goes inactive

After 22 months without signing in, we email you to let you know your account is due for deletion. After 24 months, we schedule it for deletion. You then have a further 30 days to sign in and keep it — signing in during that window cancels the deletion. If you don't, the account is erased at around 25 months.

Billing records survive account deletion, because we are legally required to keep them. They are kept separately and are not used for anything else.

Deleting your account

You can delete your account from within the app, at any time, without contacting us.

When you request deletion, we show you the exact date your data will be erased and schedule it for 30 days later. During those 30 days you can cancel by signing in — we'll show you a reminder that deletion is scheduled, and you can choose to keep the account. Nothing is erased until the stated date.

On the erasure date we permanently delete your profile, CV files, conversations, job activity, and analytics records. This is automatic, not a manual request.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data — you can edit your profile, qualifications, and constraints directly in the app at any time
• Request erasure — built into the app, as described above
• Request a portable copy of your data
• Object to or restrict certain processing
• Withdraw consent where we rely on it

Because your profile shapes what we show you, we've built correction into the product rather than making it a request process: you can see your inferred profile, change it, and change what we use for matching, without asking us.

To exercise any right not available in the app, contact us below. You can also complain to the UK Information Commissioner's Office at ico.org.uk.

International transfers

Some providers listed above process data outside the UK, including in the United States. Where they do, we rely on appropriate safeguards — Standard Contractual Clauses and the UK Addendum — so your data continues to receive equivalent protection.

If our business changes

If Valiown is sold, incorporated into a limited company, merged, or its business assets are transferred, your personal data may be transferred to the successor organisation, which will continue to process your data in accordance with this policy. We will let you know if this happens.

Children

Valiown is intended for adults seeking employment and is for users aged 18 and over. We do not knowingly collect data from anyone under 18.

Changes to this policy

We may update this policy as the app develops. We'll update the "last updated" date above, and for material changes, we'll tell you directly in the app.