Who we are
Valiown is developed by Waypoint Software ("we", "us", "our"), based in the United Kingdom. This policy explains what personal data we collect through the Valiown mobile app, why we collect it, and the rights you have over it, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What data we collect, and why
How AI processing works
Valiown uses Anthropic's Claude API to power CV analysis, job matching, and the CV/cover letter rewrite features. Your data is sent to Anthropic solely to generate these results and is not used by Anthropic to train their models under our commercial terms with them. We maintain a data processing agreement with Anthropic covering this data flow.
Job listing data is sourced from Adzuna, an established UK job listings provider.
Our legal basis for processing your data
We process your data under the following bases, as required by UK GDPR:
- Contract — processing necessary to provide the core service you've signed up for (matching, rewrites, tracking).
- Consent — for optional data such as demographic information, which you can withdraw at any time by removing it in the app.
- Legitimate interest — for basic technical/performance data, balanced against your right to privacy.
What we don't do
- We do not sell your personal data to anyone.
- We do not share your CV, profile, or conversations with employers or recruiters directly — you choose which jobs to apply to and how.
- We do not use age, sex, or education as an input to any AI matching or ranking decision.
- We do not knowingly collect data from anyone under 18 — Valiown is intended for adults seeking employment.
Data retention
We retain your account and profile data for as long as your account remains active. If you delete your account, we delete your personal data within a reasonable period, except where we are required to retain limited records for legal or accounting purposes.
International data transfers
Some of our service providers (including Anthropic) process data outside the UK, including in the United States. Where this happens, we rely on appropriate legal safeguards, such as Standard Contractual Clauses, to ensure your data continues to receive an equivalent level of protection.
Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request erasure of your data ("right to be forgotten")
- Request a portable copy of your data
- Object to or restrict certain processing
- Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy as the app develops. We'll update the "last updated" date above, and for material changes, we'll let you know directly in the app.